General Data Protection Information

At ceozen, we respect your privacy and are committed to transparently managing your personal data in compliance with applicable laws. This document explains the types of data we collect, how we use it, and the options available to you regarding your information.

2026/03/14 ceozen Singapore [email protected]

Privacy Definitions

This section clarifies terms used throughout our privacy policy to ensure transparency.

Personal Data means any information relating to an identified or identifiable individual.
Processing refers to any operation performed on personal data, including collection, storage, and use.
User indicates anyone accessing or interacting with ceozen's online services or content.
Service refers to the spiritual growth courses and related offerings available at ceozen.
Cookies are small data files used to enhance user experience and analyze site traffic.

Data Collection Practices

We collect information to tailor your experience, provide our services effectively, and communicate important updates.

User-Provided Data

The data you directly share with us during registration, course enrolment, or communications.

  • Full name and contact details needed for account setup.
  • Payment information securely processed for course fees.
  • Feedback and survey responses to improve course content.
  • Profile preferences and learning goals.
  • Correspondence via email or chat with support.
  • Certificate completion data for course achievements.

Automatic Data Collection

Certain information is collected automatically to help us understand usage patterns and improve our platform.

  • IP addresses and device identifiers.
  • Browser type and operating system.
  • Page navigation and duration on ceozen website.
  • Cookie data used to personalize interactions.
  • Login and activity timestamps.
  • Error reports and diagnostics.

Third-Party Information

We may receive data from trusted partners providing payment processing or analytics services to enhance your learning experience.

  • Payment gateway providers verifying transactions.
  • Analytics services analyzing engagement metrics.
  • Marketing partners when users consent to communications.

Purposes for Data Processing

We use your data for essential service delivery and to ensure compliance with regulations.

  • Providing access to course materials and live sessions.
  • Managing memberships, billing, and communications.
  • Personalizing user experience and content recommendations.
  • Analyzing platform use to improve offerings.
  • Complying with legal and regulatory requirements.
  • Protecting our systems and users against fraud or abuse.
  • Responding to your inquiries and requests swiftly.
  • Sending updates about new courses and events when consent is given.

Legal Basis for Processing Data

Our data processing aligns with relevant data protection laws where applicable.

  • Processing necessary for contract performance with users.
  • Compliance with legal obligations imposed on ceozen.
  • Legitimate interests to enhance service quality and security.
  • Consent obtained for direct marketing communications.

GDPR Compliance

We adhere to GDPR principles to protect personal data of users in applicable jurisdictions.

  • Right of access: Users can request information about their data held.
  • Right to rectification of inaccurate data.
  • Right to erasure under certain conditions.
  • Right to restrict or object to processing.
  • Right to data portability where feasible.
  • Right to withdraw consent at any time without affecting legality of past processing.

Cookies Policy

Our website uses cookies to provide a smooth and personalized experience while respecting your privacy preferences.

We utilize session cookies for functionality, analytics cookies for performance insights, and marketing cookies with your consent to tailor communications.

Categories include essential, performance, functional, and targeting cookies, each serving distinct purposes.

You can control cookie settings via your browser preferences or through provided consent tools on our platform.

Learn more about how we use cookies in our detailed Cookie Policy.

Data Sharing Practices

ceozen limits data sharing to trusted partners strictly necessary for operation and enhancing the learning experience.

  • Payment processors for transaction fulfillment.
  • Technical service providers maintaining the platform.
  • Analytic companies aggregating anonymized usage data.
  • Compliance and legal authorities when required by law.
  • Marketing vendors only with explicit user permission.
  • No data is sold to third parties or used for unauthorized purposes.

International Data Transfers

Data may be processed in locations outside Singapore where ceozen’s service providers operate, always under adequate safeguards.

Transfers comply with data protection standards through contracts or binding corporate rules preserving privacy rights.

Data Retention Policy

Personal data is retained only as long as necessary for the stated purposes, accounting obligations, or legal compliance.

User account information is kept active during membership and deactivated upon account closure.

Support correspondence is stored for a limited period to address inquiries effectively.

Access logs are maintained to monitor system security and performance.

Data is securely deleted or anonymized once retention periods expire or upon user request.

Data Security Measures

ceozen implements robust technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

  • Encrypted data storage and secured communication protocols.
  • Regularly updated encryption protocols safeguard all personal and business information platform on ceozen.
  • Access to user data is restricted to authorized personnel only, employing strict authentication measures to prevent unauthorized entry.

Your Data Rights at ceozen

At ceozen, we respect and uphold your rights concerning your personal data and provide multiple avenues to exercise these rights in alignment with applicable regulations.

  • Access your personal information stored in our systems upon request.
  • Request correction of any inaccurate or incomplete data we hold about you.
  • Request deletion of your personal data where applicable, acknowledging certain data may be retained for compliance.
  • Object to the processing of your data for marketing or profiling purposes.
  • Request data portability to transfer your information to another service provider.
  • Withdraw consent for data processing at any time, without affecting prior processing activities.
  • File complaints with relevant supervisory authorities if you believe your data rights have been compromised.
  • Be informed about any automated decisions that significantly affect you and request human intervention if needed.

How to Submit Your Data Rights Requests

Submit any data access, correction, deletion, or other rights requests by contacting us through the form on our website or via email at [email protected].

[email protected]

We aim to respond to all data rights requests within 30 calendar days from receipt of the request.

Marketing Communications and Privacy

Ceozen only sends marketing communications to users who have expressly opted in. You can opt out at any time by following unsubscribe links or adjusting your preferences in your account settings.

Unsubscribing from marketing emails does not affect your receipt of essential service-related communications.

Children's Privacy Notice

Our services are intended for adult entrepreneurs and executives. We do not knowingly collect data from children under 18 years old.

Third-Party Links and Resources

Our website may include links to external third-party websites. Ceozen is not responsible for their content or privacy practices and recommends reviewing their policies separately.

Changes to This Privacy Policy

Ceozen reviews and updates its privacy policy periodically. Any material changes will be posted on this page with the effective date.

Contacting Ceozen About Privacy

For any privacy inquiries or complaints, please contact our Data Protection Officer at [email protected].